Ordering

Your order must be made via our webshop. A confirmation of your order will be sent to specified email address (If you are not receiving the email from us, check your spam). When ordering from our product range, you must be at least 18 years old. According to international law, you have to be 18 years old to enter into purchase agreements.

Delivery

NOTE! Processing and delivery of heavy orders (furniture and large equipment) takes now a little more time because freight forwarders DHL and UPS havenow higher loads.

Our shipments are delivered by the Postal Service, Shenker, DHL, UPS... Average delivery time is 2-5 days. At unclaimed parcels (eg wrong delivery address, recipient name, phone number or email address) charged to the customer a fee of 25 % + shipping costs

Payment

In the basket you can see the total price including all fees, shipping and payment. No additional fees will be added to your purchase. Payment is possible:
1. VISA, VISA Electron, Master och Maestro card via PayPal, den pålitliga ledaren inom online-betalningar, gör att köpare och företag att skicka och ta emot pengar online. PayPal (www.paypal.com/se) har över 200 miljoner medlem konton i 190 länder och regioner.
2. Payson Sweden (www.payson.se) payment is possible with online banks Swedbank, Handelsbanken, SEB and Nordea.
3. Swish Sweden (www.getswish.se) makes it easy to take payments using your mobile phone.

Cancellation

If you will cancel yor order please immediately email us or contact via messenger. You will not be able to cancel order if we process your order or have already sent out, but you can return the parcel to us. Please note that you as a customer will be responsible for the return shipping.

Return policy

If for any reason you are not satisfied with your order you always have 14 day right of return. To take advantage of this, any product package musy be unopened and item must be unused. Please note that the right of withdrawal does not valid for used or opened cosmetic products (gel, acrylic, gel polish, nail polish, cosmetic liquids, oils and creams). The customer is also responsible for return shipping. Return policy not valid to gift cards. Contact us here before you return your package.

Data Protection Regulation and Privacy Policy

Nailshop (Vipmart company) cares about your privacy and strives to at all times protect your personal data in the best possible way. Vipmarts’s aim is to comply with all applicable laws and regulations for the protection of personal data. This policy will, among other things, help you understand what kind of personal data that Vipmart collects and how it is used. By approving this privacy policy on the Website in connection with a purchase or the provision of personal data, you agree to the processing of your personal data as described: read more

Cookies

Nailshop (Vipmart company) use cookies on all their websites. Cookies are small text files that are saved on your computer and our web server uses them to provide you with access to some of the functions available on all Vipmart’s websites. Read more

Contact us

We will help you! Do not hesitate to contact us by e-mail: info(at)nailshop.me or fill in the contact form and also via Facebook / Messenger.
If you are not receiving the email from us, check your spam.
All incoming messages about your orders can be found on this link: My Account (Login) ⇒ Order history and details ⇒ Select Order Reference.
We do our utmost to answer all your questions. It may apply to products, orders, offers, payments, returns, exchanges, tips or advice. Your question is very important to us, therefore we reply to all emails within 24 hours (working days)